Job full description
If you’re looking for a rewarding career in sales support with the flexibility of remote work, the Remote Sales Support Representative role at Henry Schein could be a great fit. This position plays a crucial role in assisting sales teams, improving customer engagement, and ensuring smooth sales operations. With a competitive salary, excellent benefits, and growth opportunities, this role is perfect for individuals with strong communication, data analysis, and organizational skills.
In this blog post, we’ll cover everything you need to know about the Remote Sales Support Representative role, including responsibilities, qualifications, benefits, and tips for a successful application and interview.
Table of Contents
Job Overview Sales Support Representative
| Job Title | Remote Sales Support Representative |
|---|---|
| Location | Remote (USA) |
| Company | Henry Schein, Inc. |
| Job Type | Full-Time |
| Reports To | Sales Support and Telesales Leadership |
| Salary Range | $40,053 – $62,583 |
| Experience Required | 4+ years of related experience |
| Education Required | High School Diploma (Bachelor’s Preferred) |
| Travel Requirements | Less than 10% |
| Benefits | Medical, Dental, Vision, 401K, PTO, Paid Parental Leave, Life Assistance Program, and more |
Responsibilities
As a Remote Sales Support Representative, your main goal is to assist Henry Schein’s sales team in increasing sales and improving customer satisfaction. Below are your key responsibilities:
Sales Support & Customer Engagement
Assist with troubleshooting customer order issues, account management, and general sales inquiries (25%)
Handle administrative tasks, including data entry and report generation, as per sales leadership guidelines (20%)
Provide data reports and sales performance insights to the sales team (10%)
Monitor and track sales performance using sales tracking tools (10%)
Sales Strategy & Coordination
Work with sales managers to create and implement targeted sales strategies (10%)
Monitor new product sales launches and ensure the sales team has the necessary customer information (10%)
Support the execution of local sales events under the direction of regional managers (5%)
Provide excellent internal customer service by tracking pending orders and customer requests (10%)
Required Qualifications & Skills
Technical & Sales Skills
Proficiency in Salesforce, Smartsales, Smartsheets, and Microsoft Office
Strong data analysis skills to translate sales data into actionable strategies
Experience in sales practices and customer service operations
Ability to train and present information effectively
Soft Skills & Competencies
Strong time management and ability to handle difficult tasks
Excellent verbal and written communication skills required
Customer-service oriented with the ability to resolve complex issues.
Ability to multi-task and work under pressure
Strong teamwork and collaboration skills
Education & Experience
Minimum Experience: 4+ years in a related field
Education: High School Diploma (Bachelor’s Degree preferred)
Employee Benefits & Perks
Henry Schein offers a competitive salary and a comprehensive benefits package to ensure the well-being and career growth of its employees. Medical, Dental, and Vision Insurance: Comprehensive healthcare coverage
401K Plan with Company Match: Secure your and your family’s future
Paid Time Off (PTO) & Paid Parental Leave: Work-life balance benefits
Income Protection & Life Assistance Program: Employee wellness support
Flexible Spending Accounts (FSA): Manage medical expenses
Educational Benefits & Scholarship Programs: Career development opportunities
Volunteer Opportunities: Taking action to positively impact your community
How to Prepare for a Successful Interview
- Research Henry Schein & Its Sales Strategies
- Understand the company’s mission and how its sales teams operate.
- Be Ready to Discuss Your Sales Support Experience
- Highlight any previous roles where you provided administrative or customer service support.
- Showcase Your Technical Skills
- Mention any experience with Salesforce, Smartsheets, or Microsoft Office.
- Prepare for Behavioral Questions
- Be ready to answer customer service and problem-solving scenarios.
- Ask Thoughtful Questions
- Show interest by inquiring about sales tools, training programs, and growth opportunities.
How to Apply
Step 1: Visit the official Henry Schein career page: www.henryschein.com/careers
Step 2: Search for “Remote Sales Support Representative”
Step 3: Submit your updated resume and cover letter
Step 4: Prepare for an interview by reviewing the job responsibilities and sales tools
Apply Today and Take Your Sales Career to the Next Level!
By joining Henry Schein, you’ll be part of a leading company dedicated to sales innovation and customer satisfaction. Don’t miss this exciting opportunity apply now!
Tips for Success in This Role
- Stay Organized and Proactive
- Keep track of customer orders, pending requests, and sales reports to ensure smooth operations.
- Master CRM & Sales Tools
- Learn Salesforce, Smartsheets, and other CRM tools to manage customer data effectively.
- Enhance Communication & Customer Service Skills
- Provide clear, professional, and timely support to both customers and internal teams.
- Understand Sales Strategies
- Work closely with managers to implement sales campaigns and track new product launches.
- Develop a Problem-Solving Mindset
- Troubleshoot customer account issues and find quick, effective solutions.
(FAQs)
1. What does a Remote Sales Support Representative do?
A Sales Support Representative assists the sales team by handling administrative tasks, tracking sales data, supporting customer orders, and ensuring smooth sales operations.
2. Do I need sales experience to apply?
Yes, 4+ years of experience in a related field is preferred, but strong administrative, CRM, and customer service skills are equally valuable.
3. What tools will I be using in this role?
You’ll primarily use Salesforce, Smartsheets, Smartsales, and Microsoft Office for tracking sales data, reporting, and customer management.
4. Is this a fully remote job?
Yes, this position is 100% remote but requires availability during U.S. business hours.
5. How can I apply for this position?
You can apply through the official Henry Schein career page at www.henryschein.com/careers.